The company is keen to ensure that the customer benefits from the purchased goods for the longest possible time in return for the amount paid. Therefore, the company provides maintenance services and repairs for defects that are not due to misuse. This service is only provided within the geographical boundaries in which the showrooms are located. Outside those boundaries, this service is not included.

Lelet Agency guarantees all its products except electrical ones for a period of 12 months. Lelet Agency is the only party that has the right to decide on any manufacturing damage to the products, and its decision is final.